Terms and Conditions

Welcome to Artistic Krafts Kollective online shop. Before using our website and services, please read these Terms and Conditions carefully.

1. Acceptance of Terms:

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Description of Services:

We provide an online platform where you can customize and order personalized t-shirts and other crafts. You may upload your own designs, text, or images for printing on the products you choose.

3. Ordering and Payment:

When placing an order, you agree to provide accurate and complete information regarding your purchase. Payments are processed securely through our payment gateway, and you agree to pay for all products ordered.

4. Customization:

You are solely responsible for the designs, images, or text you upload for customization. By uploading any content, you represent and warrant that you have the right to use such content and that it does not violate any third-party rights.

5. Shipping and Delivery:

We make every effort to ensure that your order is processed and delivered in a timely manner. Most orders are shipped out within 3 to 5 business days [unless you have opted and paid for expedited service] depending on the order; however, we are not responsible for any delays in shipping that is beyond our control once your item is in the carrier’s possession.

6. Lost/Damaged Shipments:

Once your order leaves our facility and you are provided with a carrier tracking number, Artistic Krafts Kollective is no longer responsible for your order. In the event your order is lost in transit OR arrives damaged, we will cooperate with you by providing you with any information we may have in our records for you to file a claim with the applicable carrier. Please contact us at [email protected] or (205) 666-9709 within [2] business days of receiving your order for assistance.

7. Returns and Refunds:

ALL SALES ARE FINAL: Due to the custom nature of our products, we do not offer refunds OR exchanges on any purchases made through our website. Should it be determined that your order was processed incorrectly by Artistic Krafts Kollective, replacement items will be provided as providing exceptional customer service is of utmost importance to us. If you encounter an issue with your order, please contact us at [email protected] OR [205] 666-9709 within [2] business days of receiving your order for assistance.

8. Intellectual Property:

All content on our website, including designs, logos, and images, are the property of our shop or our licensors. You may not use, reproduce, or modify any content without our express permission.

9. Limitation of Liability:

We are not liable for any indirect, incidental, or consequential damages arising out of the use of our services. Our total liability to you for any claim is limited to the total amount paid by you for the products ordered.

10. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of United States. Any disputes arising from these terms will be settled in the courts of State or Alabama. By using our website and services, you agree to these Terms and Conditions. If you have any questions or concerns, please contact us. Thank you for choosing Artistic Krafts Kollective for your custom goods. Happy shopping!